> For the complete documentation index, see [llms.txt](https://docs.yellow.pro/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yellow.pro/deposits-and-withdrawals/faq.md).

# FAQ

{% hint style="info" %}
Having a problem with a deposit or withdrawal? See [Deposit & Withdrawal Troubleshooting](/deposits-and-withdrawals/troubleshooting.md) for step-by-step fixes.
{% endhint %}

## Deposits

<details>

<summary>What assets and networks does Yellow.pro support for deposits?</summary>

Deposits are supported on the **Ethereum network only**. Supported assets: ETH, WBTC, USDT, and YELLOW. See [Supported Networks, Assets & Limits](/deposits-and-withdrawals/supported-networks-assets-limits.md) for confirmations and tracking.

</details>

<details>

<summary>Why do Google Sign-in users have a different deposit flow than external wallet users?</summary>

Google Sign-in users operate through a Yellow Wallet, so deposits first arrive in Account Balance (`Yellow Wallet`) before being moved to the Trading Account (`Spot Account`). External wallet users skip this — deposits go directly to the Trading Account. See [How to Deposit](/deposits-and-withdrawals/how-to-deposit.md).

</details>

<details>

<summary>Can I deposit directly into my Perpetual Account?</summary>

No. Deposits go first to Account Balance (Google) or the Trading Account (external wallet). Perpetual trading requires a separate, instant transfer from Trading Account → Perpetual Account.

</details>

<details>

<summary>What's the difference between Approval and Deposit transactions?</summary>

For ERC-20 tokens, **Approval** grants Yellow\.pro permission to access your token (no funds move), while **Deposit** actually transfers the funds. Both are required to complete the deposit. Native ETH deposits only need the Deposit step. See [How to Deposit](/deposits-and-withdrawals/how-to-deposit.md).

</details>

<details>

<summary>How long does a deposit take?</summary>

Usually minutes, but up to 1 hour during congestion. Deposits require 15 blockchain confirmations before being credited. See [Deposit & Withdrawal Troubleshooting](/deposits-and-withdrawals/troubleshooting.md).

</details>

## Withdrawals

<details>

<summary>Why can't I withdraw directly from my Trading Account?</summary>

It depends on your account type. External wallet users withdraw directly from the Trading Account (`Spot Account`); Google account users must first move funds to Account Balance (`Yellow Wallet`). See [How to Withdraw](/deposits-and-withdrawals/how-to-withdraw.md).

</details>

<details>

<summary>How do I move funds from Perpetual → Spot → Account Balance before withdrawing?</summary>

For Google users: (1) transfer Perpetual → Spot (instant), (2) transfer Spot → Account Balance (on-chain, may take time), (3) withdraw from Account Balance. See [How to Withdraw](/deposits-and-withdrawals/how-to-withdraw.md).

</details>

<details>

<summary>What is the minimum withdrawal amount?</summary>

Each asset has its own minimum (e.g. USDT 5, ETH 0.005). There's no maximum. See the table in [Supported Networks, Assets & Limits](/deposits-and-withdrawals/supported-networks-assets-limits.md).

</details>

<details>

<summary>Are there withdrawal fees?</summary>

Network fees are charged by the blockchain (not Yellow\.pro) and deducted from your withdrawal amount. The estimate is shown before you confirm. See [Supported Networks, Assets & Limits](/deposits-and-withdrawals/supported-networks-assets-limits.md).

</details>

<details>

<summary>Why does a Google withdrawal depend on smart wallet detection?</summary>

Your Account Balance (`Yellow Wallet`) uses smart wallet abstraction, and some platforms don't automatically detect smart wallet balances. Verify the receiving platform supports Ethereum smart contracts before withdrawing. See [How to Withdraw](/deposits-and-withdrawals/how-to-withdraw.md).

</details>