> For the complete documentation index, see [llms.txt](https://docs.yellow.pro/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yellow.pro/account-and-balance/understanding-transfers.md).

# Understanding Transfers on Yellow\.pro

Transfers on Yellow\.pro behave differently depending on which accounts are involved. Some transfers are instant, while others are blockchain-based and subject to network delays. This guide explains why transfers may take time and what to expect if a transfer stays pending.

## Before You Start

* Account Balance (`Yellow Wallet`) ↔ Trading Account (`Spot Account`) transfers are blockchain-based and not instant.
* Trading Account (`Spot Account`) ↔ Perpetual Account transfers are internal and should reflect instantly.
* During blockchain congestion, transfers may take longer than usual.
* If a blockchain-based transfer stays "Pending" for an extended period, the transaction may still be processing on-chain.

For details on transfer types, see [Understanding Your Balances](/account-and-balance/understanding-your-balances.md).

## Why Transfers Take Time

Blockchain-based transfers (Account Balance ↔ Trading Account) must wait for blockchain confirmations and are subject to network congestion. Internal transfers (Trading Account ↔ Perpetual Account) are instant because they happen entirely within the platform.

**Expected timing:** Blockchain-based transfers usually complete within a few minutes under normal network conditions, but congestion can cause delays of 30 minutes or more.

## Checking Transfer Status

You can track your transfers in two ways:

* **Transfer page** (`yellow.pro/assets/deposit/transfer`) — shows recent transfers and their current status (Pending or Completed).

<figure><img src="/files/UmFR5y0VJweo9rh87g66" alt=""><figcaption><p>Recent Transfers Records</p></figcaption></figure>

* **Transfer history** (`yellow.pro/assets/history`) — shows complete transfer history, displays the TxID once the blockchain transaction is submitted, and shows the final completion status.

<figure><img src="/files/3HIw9I8Wx3URTUxQsrhH" alt=""><figcaption><p>Transfer History</p></figcaption></figure>

For blockchain-based transfers, the TxID becomes visible once the transaction is submitted. You can use it to track progress on a blockchain explorer.

## Understanding Transfer Statuses

<table><thead><tr><th width="150.4296875">Status</th><th>Meaning</th></tr></thead><tbody><tr><td><strong>Pending</strong></td><td>Transfer is being processed on the blockchain. This is normal for Account Balance ↔ Trading Account transfers.</td></tr><tr><td><strong>Completed</strong></td><td>Transfer finished successfully. Funds are now in the destination account.</td></tr><tr><td><strong>Failed</strong></td><td>Transfer could not be completed. Funds remain in the source account.</td></tr></tbody></table>

For blockchain-based transfers, "Pending" can last anywhere from a few minutes to several hours depending on network conditions.

## Why Is My Transfer Still Pending?

<details>

<summary>Account Balance ↔ Trading Account (blockchain-based)</summary>

This is usually normal while the blockchain transaction is being processed. Common reasons for delays:

* blockchain network congestion
* delayed transaction submission to the network
* temporary blockchain confirmation delays

Check the Transfer page or History to confirm the transfer is still showing as "Pending." If you see a TxID, you can also check a blockchain explorer to verify the status.

**If the transfer remains pending for more than 1 hour:**

1. Verify which accounts are involved (confirm it's Account Balance ↔ Trading Account).
2. Check the Transfer page to confirm status.
3. If still pending, [contact support](/community-and-resources/contact-support.md) with your wallet address, the asset and amount, and a screenshot of the transfer status.

</details>

<details>

<summary>Trading Account ↔ Perpetual Account (internal)</summary>

These transfers should complete instantly. If the balance doesn't update immediately:

1. Refresh the page.
2. Disconnect and reconnect your wallet.
3. Retry the transfer.
4. Check whether the transfer status shows "Failed."

If the issue persists, [contact support](/community-and-resources/contact-support.md) with your wallet address, the asset and amount, and a screenshot of the issue.

</details>

## Important Information

* Funds locked in open orders, active positions, or used as margin may not be available for transfer until those orders or positions are closed.
* For Google Sign-in users, think of Account Balance ↔ Trading Account transfers like standard blockchain deposits — they're not instant and depend on network conditions.

## Related Articles

* [Understanding Your Balances](/account-and-balance/understanding-your-balances.md)
* [How to Transfer Funds Between Accounts](/account-and-balance/transfer-funds-between-accounts.md)
* [Why Funds May Not Be Transferable](/account-and-balance/why-funds-not-transferable.md)